HiFives adds AI survey tools to employee engagement platform

HiFives launched Survey 2.0 in Bengaluru, adding AI-generated insights, automated pulse surveys and broader targeting to its employee feedback module. The upgrade is designed to help HR teams collect input more often, cut manual admin and turn responses into action faster.

Why it matters: - HiFives is trying to make employee listening a built-in part of engagement programs, not a separate process. - The new survey module is aimed at helping HR teams spot concerns earlier, track sentiment over time and act on feedback with less manual work. - The update also ties surveys more closely to rewards, recognition and engagement workflows already on the HiFives platform.

What happened: - HiFives announced Survey 2.0 on October 28, 2026, in Bengaluru, India. - The company upgraded its survey module with AI-generated insights, automated pulse surveys, precise audience targeting and presentation-ready reporting. - HiFives positioned the release as part of its AI-powered employee rewards, recognition and engagement platform.

The details: - Survey 2.0 supports conditional, interactive surveys that change questions based on employee responses. - The module can show custom completion messages after a survey ends. - HR teams can target surveys by business unit, team, country, job band, tenure, age or reporting manager. - Organizations can schedule surveys to repeat automatically at a chosen frequency. - The platform includes predefined templates, automated reminders and automated summaries. - Survey analytics and AI-generated insights help HR teams interpret responses and identify issues that need attention. - Administrators can download survey summaries and insights as PDF or PowerPoint files. - Raw Excel results include expanded respondent profiles for deeper analysis. - The upgraded module keeps existing functions such as regular and anonymous surveys, email and WhatsApp alerts, employee-list targeting, survey cloning and raw results downloads.

Between the lines: - The product update suggests HiFives wants to reduce the friction that often keeps employee surveys from happening on a regular cadence. - By keeping surveys inside the same platform as recognition and engagement tools, HiFives is betting that employee feedback will be easier to collect and more likely to lead to action. - CEO and Co-founder Sagar Chaudhuri said the goal is to make feedback easier for HR teams through more relevant surveys, recurring collection and AI-generated insights.

What's next: - HiFives is pushing Survey 2.0 as a way for organizations to run recurring pulse surveys and monitor feedback trends over time. - The company expects the module to support a single platform for surveys, polls, pulses, rewards, recognition, challenges and stories. - Employees can access the platform through web, mobile and Microsoft Teams apps with single sign-on. - The survey module runs under the same security and data privacy framework as the rest of the HiFives platform. - HiFives says more information is available on its website.

The bottom line: - HiFives is turning its engagement platform into a broader employee listening system, with AI and automation designed to make survey programs easier to run and easier to use.